Privacy Policy

Shenglih International Co., Ltd. (hereinafter referred to as “the Company”) values and respects your privacy. This Privacy Policy is established to help you understand how we protect your personal data and how such data is collected, used, and processed.

 

1. Purpose and Categories of Personal Data Collection

The Company may collect your personal data when you purchase our products or use our services through phone, website, personnel, or other means, leave a message on our online message board, or participate in our recruitment activities. In respect of data subjects’ rights, the Company will never collect your personal data in an unreasonable or unlawful manner.

 

To provide you with comprehensive member information and after-sales service, we may ask you to provide the following personal data, depending on the service you use:

• Basic Information: including name, date of birth, national identification number, phone number, address, and email address. (C001 – Information identifying individuals)

When using our online message board, to better understand your needs and respond effectively, we may ask for your basic personal data as mentioned above.

When you use services provided by the Company through telephone, website, personnel, or other means, and to provide you with complete services, promotional offers, or marketing messages, we may ask for the same basic personal data listed above. (C001 – Information identifying individuals)

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2. Duration, Region, Recipients, and Methods of Personal Data Use

 

The Company will use your personal data solely for the purposes for which you provided it. We will not use your data for other purposes unless we have your written consent, are required to do so by law, or it is necessary for the fulfillment of a contractual obligation.

• Duration of Use: The Company will retain and use your data in accordance with applicable laws and the terms of any contract or written agreement between you and the Company.

• Region of Use: Your personal data will be used within the territory of the Republic of China (Taiwan) or transferred to other countries as necessary, in compliance with our information security standards and local legal requirements.

• Recipients: The Company will process your data in accordance with the Personal Data Protection Act and related regulations. We will not disclose or provide your personal data to any third party except when required by law, delegated to a third party for business purposes, or agreed upon in writing between you and the Company.

 

If public authorities require the Company to disclose specific personal data for the public interest or pursuant to law, the Company will cooperate only through lawful and official procedures, taking into consideration the security of all users.

 

3. Security of Personal Data

 

Your personal data is securely stored in the Company’s database system or controlled areas. Access and usage of data are restricted to authorized personnel as defined by our data access control policies.

The Company will retain and protect your personal data in accordance with statutory retention periods and safeguard it against unauthorized access, loss, alteration, processing, or disclosure.

We employ physical, electronic, and procedural security measures that comply with legal standards. Our staff are trained to handle your data properly. When third-party service providers are engaged, they are contractually obligated to maintain confidentiality and handle your personal data in compliance with relevant laws and regulations.

 

4. Rights of Data Subjects and Complaint Channels

 

When using the Company’s website or participating in recruitment activities, you may log in to your account to view, review, or edit your personal data.

Alternatively, you may contact our service line at +886-3-215-1011, Monday to Friday from 1:00 PM to 9:00 PM, to request access, review, copies, supplementation, correction, suspension of collection/use, or deletion of your personal data. Our service personnel will assist you accordingly.

 

If you no longer wish to receive promotional or marketing messages via internet, phone, in-person, or other channels, you may also call the above service line to opt out, and we will promptly cease use of your data for such purposes.

 

If you encounter operational issues while accessing or modifying your personal data on our website, or if you are unsatisfied with how we process your data request, please contact the same service line for dedicated assistance.

 

5. Consequences of Refusing to Provide Personal Data

 

If you choose not to provide your personal data, it may affect your ability to receive full access to the Company’s products or services.

 

6. Technical Details of the Official Website

 

Our website uses cookies to collect information about web traffic and usage patterns. However, cookies do not capture your name, email address, or other personally identifiable information.

 

7. Other Notices

 

Please be aware that third-party websites linked to our official website may also collect your personal data. These linked websites operate under their own privacy policies. Unless explicitly authorized by Shenglih International, the handling of personal data by such third parties is not covered by this Privacy Policy, and the Company bears no joint responsibility for their practices.